Telephone service is an important asset to any business, and New Century Telecommunications (NCT) is a locally owned company that offers pleasant and professional assistance in obtaining the best communication systems available. NCT was opened in November 1988, in Waterloo, IA by James E. (Jay) Armstrong.
Jay Armstrong has had a long history in the communication industry. He worked for Northwestern Bell in Waterloo, IA before transferring to Los Angeles, CA to work for Pac Bell in 1981. After leaving Pac Bell in 1984 Jay started subcontracting to several interconnects installing business telephone systems both large and small throughout the Los Angeles, CA area. During this time he became certified on several business telephone systems.
Since NCT was started in Waterloo, IA, it has provided telephone systems and services to over 2000 business customers, a large percentage in the metro area. NCT has maintained constant growth over the years. Most of this growth is attributed to the service extended to the business community in the metro area.
On March 1, 1996, NCT moved into a 2000 square foot office and warehouse at 2101 Falls Ave. Waterloo, IA. NCT maintains an inventory of equipment with a cost of over $100,000.00. It currently employs 5 people (4 technicians and 1 office).
Customers ability to use and understand their phone system is very important, that is why NCT provides free training and retraining if necessary, and free consultation at any time.